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Leadership Academy courseThis course is CPD certified

Managing and motivating remote teams

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Socitm members:

Places included in your membership, subject to availability


Contact us for further details

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Course description

It looks like we will be working from home for some time to come. While some have benefitted and enjoyed this arrangement others have found it challenging. If you are managing a team of remote workers, a few important questions need to be answered.

  • How will I get the best out of individuals?
  • What is the best leadership style for my team?
  • How do I know people are doing what they are supposed to be doing?
  • What is the best way to support my team?

Course details:

Duration: Two half-days

Sectors: Public and private

Career level: Managers and team leaders

Certification: CPD certified

Physical or virtual: Virtual

Business women collaborate
inspire passion among a diverse talent pool

Course structure

The aim of this course is to provide attendees with practical guidance in order to support their staff and teams working remotely. There will be an opportunity to consider numerous tools and techniques that will help colleagues tackle the issues and challenges of managing remote teams. This workshop is a blend of sharing best practice with practical exercises where the attendees will share their relevant insights and discuss the implications that is context specific. The gap between the workshops will give participants the time to reflect on the tools, techniques and discussions and consider how they may apply the best practice to their own environments.

Detailed breakdown


Session One: Creating a productive virtual working environment (half day)

  • Virtual working pros and cons
  • The virtual leader mindset
  • Tech benefits and challenges
  • Team roles and characteristics
  • Using questioning to check levels of engagement
  • The five dysfunctions of a team
  • Building trust
  • Culture: rules vs relationships

Session two: Managing your virtual staff effectively (half day)

  • Choosing the right leadership style
  • How virtual teams develop; creating a shared vision
  • Setting goals and objectives
  • Managing meetings
  • Structuring a positive conversation
  • Delivering effective feedback
  • Successful remote delegation
  • Creating collaboration

Benefits for the individual:

  • Use management tools to achieve great results
  • Discover insights into what motivates people
  • Avoid the typical management mistakes
  • Identify opportunities for quick wins
  • Have motivating conversations

Benefits for the organisation:

  • A better prepared virtual workforce
  • Provision of support and guidance to work remotely
  • Robust team working
  • Improved productivity
  • Focus on health and wellbeing

Socitm members:

Places included in your membership, subject to availability


Contact us for further details

Attendee requirements

The course is open to all roles and services; it is not limited to personnel working within ICT or digital services.

We would encourage participants to:

  • proactively participate in the course through sharing their ideas and experiences
  • undertake group exercises
  • be open to learn about the tools and techniques that are used
  • follow-up on any actions and apply them to their own workplace

Any questions?

Any questions? Please get in touch with Dominika Szulim at