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Leadership Academy WorkshopThis course is CPD certified

How to Be an Effective Coach

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How to be an effective coach

Socitm members:

Places included in your membership, subject to availability


Contact us for further details

Browse course calendar


‘The human mind is like a parachute – it functions better when it is open’ – Cole’s Rules 

According to the latest 2020 report from the ICF (International Coaching Federation), there has been a sharp rise in the numbers of managers using coaching skills to develop and grow the talent in their teams. This is particularly important given the current climate when most teams now need to be managed remotely.  The ‘push’ style of leadership is often proving ineffective. A leader who knows how to adopt a ‘pull’ approach will get far better results. This is where coaching staff and teams will facilitate better outcomes. 

Coaching is a cost effective personal development tool that can reap benefits for participants and their organisation, providing the coach obtains the necessary skills. It is important the organisation supports and understands the wider benefits of improved productivity, performance and motivation that can be realised through the adoption of effective coaching techniques. 

Workshop details:

Duration: Two half-days

Sectors: Public and private

Career level: Team leader/Senior manager

Certification: CPD certified

Physical or virtual: Virtual

Business women collaborate
inspire passion among a diverse talent pool

Workshop structure

This workshop is spread over the period of 2-3 weeks, meaning there is a gap between the first half day and the next.

The aim of this Leadership Academy workshop is to provide participants with the essential skills and techniques needed to have effective coaching conversationsThere is opportunity to practise these skills, receiving feedback and support from the facilitator. The two-module structure allows participants time to try techniques in their working environment and report back successes and challenges during the second session  

Detailed breakdown


Session one: Overview of coaching (half day)

  • Definition of coaching
  • Benefits of coaching/mentoring
  • Differences between coaching, mentoring, training & counselling
  • Barriers to coaching
  • Key coaching skills
  • The GROW model
  • Preparing to coach
  • ‘Push’ and ‘pull’ approaches
  • Practise and feedback

Session two: Effective coaching techniques (half day)

  • Building rapport
  • Effective questioning
  • Active listening
  • Contracting with your coachee
  • The GROW model
  • Giving and receiving feedback
  • Encouraging responsibility
  • Practise and feedback

Benefits for the individual:

  • Making a positive difference
  • Learning new perspectives
  • Developing key skills
  • More confidence in dealing with others
  • Improved problem solving skills

Benefits for the organisation:

  • More motivated and engaged employees
  • Creating a culture of continuous learning and improving
  • Attract talent
  • Greater sense of ownership
  • Builds resilience

Socitm members:

Places included in your membership, subject to availability


Contact us for further details

Attendee requirements

This workshop is designed to improve the understanding of the coaching process and develop the coaching skills needed to work successfully with others. If you are a leader, manager, running projects or a mentor, this workshop will prove very useful. It is suitable for anyone who has a responsibility in supporting others achieve organisational or developmental goals.

Any questions?

Any questions? Please get in touch with Dominika Szulim at dominika.szulim-wronek@socitm.net