Discover Improve
A service that measures your ICT performance to identify what is working well and what needs investment and attention
In partnership with
Choose your module
Whether you use our Improve service independently or as part of your membership with us, you can choose one or more of our modules shown below to benchmark your organisation’s performance.
How has Covid-19 impacted your digital and ICT delivery of services?
This tool assesses your organisation’s digital maturity and highlights where improvement might be needed.
This module is FREE until June 2020
Surveys your entire user base to gauge their experience of performance and usability.
Provides comprehensive insight into the relative size of your ICT service.
Examines the cost efficiency of your ICT service, identifying reductions required.
Provides a holistic overview of the performance and efficiency of your ICT service.
Already using Improve? See our guide to using the Improve dashboards.
Why Improve?
Improve is specifically designed for the public sector. Benchmarking using our specialist question set helps you shape ongoing strategy in an environment of constant change.
Interactive workshops
Provides comprehensive insight into the relative size of your ICT service.
Dynamic peer group
Compare yourself to the latest data, with peer data available as soon as the submit
Delivered by Tableau
Easy to access and analyse interactive, real-time information with Tableau Online
Download our latest Improve Summary Report
Fill in the form below to download your copy
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