Why Improve?
Improve is specifically designed for the public sector. Benchmarking using our specialist question set helps you shape ongoing strategy in an environment of constant change.
Discover Socitm Improve
Interactive workshops
Provide comprehensive insight into the relative size of your IT service.
Dynamic peer groups
Compare yourself to the latest data, with peer data available as soon as you submit.
Delivered by Power BI
Easy to access and analyse interactive, real-time information with Power BI.
Choose your module
Whether you use our Improve service independently or as part of your membership with us, you can choose one or more of our modules shown below to benchmark your organisation’s performance.
User Satisfaction module
Surveys your entire user base to gauge their experience of performance and usability.
Delivery module
Provides insight into the governance and shape of your ICT service
Cost module
Examines the cost efficiency of your ICT service, identifying reductions required.
Performance module
Provides a holistic overview of the performance and efficiency of your ICT service.
Access unique data from our membership to inform your decisions
Pulse is a regular survey of our 2,500 strong membership on the sector’s most important subjects.
The data collected from answers provides a wealth of information you can use to inform your thinking. You can also test ideas with your peers by submitting questions and receive feedback quickly.
To find out more about the survey, the results and how you can take part, get in touch . If you are a Socitm member, access the Pulse dashboard by logging in to My account area.
Varied opinions
From our 2,500 strong membership base
Bi-weekly results
Data is regularly refreshed with unique information
Ask your own questions
Get quick feedback on the issues you face
Stay anonymous
Questions and answers are confidential
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