Why Improve?
Improve is specifically designed for the public sector. Benchmarking using our specialist question set helps you shape ongoing strategy in an environment of constant change.
Discover improve
Interactive workshops
Provide comprehensive insight into the relative size of your IT service.
Dynamic peer groups
Compare yourself to the latest data, with peer data available as soon as you submit.
Delivered by Tableau
Easy to access and analyse interactive, real-time information with Tableau Online.
Choose your module
Whether you use our Improve service independently or as part of your membership with us, you can choose one or more of our modules shown below to benchmark your organisation’s performance.
Cyber security
Checks your security status to ensure that your data is safe.
Covid-19 digital and ICT impact survey
How has Covid-19 impacted your digital and ICT delivery of services?
User Satisfaction module
Surveys your entire user base to gauge their experience of performance and usability.
Estate module
Provides comprehensive insight into the relative size of your ICT service.
Cost module
Examines the cost efficiency of your ICT service, identifying reductions required.
Performance module
Provides a holistic overview of the performance and efficiency of your ICT service.
Is your website user friendly?
Our BetterConnected+ service rigorously tests the accessibility of your website and mobile apps against the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations.
Slides of Testimonials - Swipe the slide or use the dots to see a new quote.
