Service Design Maturity Assessment (SDMA)
Thoroughly assesses your digital maturity across 9 critical dimensions
This module is FREE until June 2020
Surveys your entire user base to gauge their experience of performance and usability.
Rigorously tests the accessibility of your website and mobile apps
Provides comprehensive insight into the relative size of your ICT service.
Examines the cost efficiency of your ICT service, identifying reductions required.
Provides a holistic overview of the performance and efficiency of your ICT service.
Improve is specifically designed for the public sector. Benchmarking using our specialist question set helps you shape ongoing strategy in an environment of constant change.
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