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London & South East

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Theme – Modernising Service Delivery 

Location – LGfL, 9th Floor, 10 Exchange Square, Primrose Street, London, EC2A 2BR

Our meetings can be face-to-face (with refreshments provided) or virtual (bring your own refreshments) and will be focused on Socitm’s policy themes. Within these themed meetings your regional committee is free to create an agenda that works best for you and your regional colleagues. If there’s something you would like to discuss or investigate with like-minded peers just let us know on hello@socitm.net and we will co-ordinate that with and for you.

London & South East event
This event has now finished

For any questions or enquiries, please get in touch with our events team.


Primary Partners

Meet the speakers

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Photo of Adrian Gorst

Adrian Gorst

Director of IT, London Borough of Tower Hamlets
Event chair Adrian Gorst Linkedin Adrian Gorst's Linkedin (opens in new tab)


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  1. Agenda Session 1
      Day 1
    1. 10:00 am |
      Welcome and opening remarks

      Adrian Gorst, Socitm London & South Chair

    2. 10:05 am |
      Partner Elevator Pitch


    3. 10:10 am |
      Policy as a service

      Graham McCallum, ICT Manager and Data Protection Officer, Rother District Council 

    4. 10:30 am |
      Socitm Update

      Nadira Hussain, CEO, Socitm | Tony Summers, CEO , Socitm Advisory | Michael Litterick, Innovation and Insight Lead Consultant, Socitm Advisory

    5. 10:50 am |
      Identity as an enabler for better access to your digital services.

      Nick Butcher, Public Sector Account Manager, Okta

      Modern trends have been moving towards a ubiquity of digital services, and as the expectations of citizens and consumers increase, councils have no choice but to keep up. During the session, some of the challenges that this poses to organisations in the public sector will be discussed, regardless of the size of their budget, or workforce. We will be discussing what the considerations are, and what should be taken into account during these digital transformation projects.

    6. 11:10 am |
      Elevator Pitch

      Paul Bright, Sales Account Manager, IP Performance

    7. 11:15 am |
      Networking Break

      It’s time to gather our thoughts from this mornings sessions over refreshments and snacks. This is an opportunity to connect with fellow colleagues both from the public and private sector.

    8. 11:25 am |
      Members' Fireside Chat (with coffee)


    9. 11:35 am |
      Partner Elevator Pitch

      Christian Evans, Head of Public Sector Development, Jisc

    10. 11:40 am |
      Resident Experience Strategy

      Barry May, Assistant Director, Resident Experience & Digital, London Borough of Barnet | Fatima Khuzem, Resident Experience Change Lead, London Borough of Barnet

    11. 12:00 pm |
      Chair’s closing remarks
      Adrian Gorst, Socitm London & South Chair
    12. 12:10 pm |
      Networking Lunch
      Grab a bite to eat and some refreshments, take a moment to reflect and the opportunity to mingle and network with fellow colleagues.

Who can join our events?

Our events are open to everyone and relevant to all levels of staff, from new joiners right through to senior executives. This creates a vibrant mix which promotes innovation, sharing of best practice and drives the modernisation of public services.

Our events are included in our membership and partnership packages. A fee may apply for non-members. Please see event details for more information.

Public sector Private sector

Socitm community

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Partners: FREE to join

Members: FREE to join

Included in specific packages. Please refer to your membership/partnership package details for more information.

Everyone else

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Contact us to discuss your options.

Public sector – contact Poppy Whelan.

Private sector – contact Aimie Francis.