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Leadership Academy training

How to be an effective coach

CPD Certified
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For any questions or enquiries, please get in touch with Dominika Szulim-Wronek.


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According to the latest 2020 report from the ICF (International Coaching Federation) there has been a sharp rise in the numbers of managers using coaching skills to develop and grow the talent in their teams. This is particularly important given the current climate when most teams now need to be managed remotely. The ‘push’ style of leadership is often proving ineffective. A leader who knows how to adopt a ‘pull’ approach will get far better results. This is where coaching staff and teams will facilitate better outcomes.

Coaching is a cost effective personal development tool that can reap benefits for participants and their organisation, providing the coach obtains the necessary skills. It is important the organisation supports and understands the wider benefits of improved productivity, performance and motivation that can be realised through the adoption of effective coaching techniques.

This programme is designed to improve the understanding of the coaching process and develop the coaching skills needed to work successfully with others

How to be an effective coach event
This event has now finished
Claim your CPD points

For any questions or enquiries, please get in touch with Dominika Szulim-Wronek.




View full agenda(Scroll Down to Agenda)

Socitm has been awarded CPD points for all training and development programmes offered by its Leadership Academy

Meet the speakers

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Aidan Matthews

Aidan Matthews

Learning Programme Manager
Event chair Aidan Matthews Linkedin Aidan Matthews's Linkedin (opens in new tab)


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  1. Agenda Session 1
      Day 1
    1. 9:30 am |
      Overview of day 1

      The topics we will cover are:

      • Definition of coaching
      • Benefits of coaching/mentoring
      • Differences between coaching, mentoring, training & counselling
      • Barriers to coaching
      • Key coaching skills
      • Preparing to coach
      • ‘Push’ and ‘pull’ approaches
      • Practise and feedback
  2. Agenda Session 2
      Day 2
    1. 9:30 am |
      Overview of day 2

      The topics we will cover are:

      • Building rapport
      • Effective questioning
      • Active listening
      • Contracting with your coachee/mentee
      • The GROW model
      • Giving and receiving feedback
      • Encouraging responsibility
      • Practise and feedback

Who can join our events?

Our events are open to everyone and relevant to all levels of staff, from new joiners right through to senior executives. This creates a vibrant mix which promotes innovation, sharing of best practice and drives the modernisation of public services.

Our events are included in our membership and partnership packages. A fee may apply for non-members. Please see event details for more information.

Public sector Private sector

Socitm community

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Partners: FREE to join

Members: FREE to join

Included in specific packages. Please refer to your membership/partnership package details for more information.

Everyone else

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Contact us to discuss your options.

Public sector – contact Poppy Whelan.

Private sector – contact Aimie Francis.