Overview

According to the latest 2020 report from the ICF (International Coaching Federation) there has been a sharp rise in the numbers of managers using coaching skills to develop and grow the talent in their teams. This is particularly important given the current climate when most teams now need to be managed remotely. The ‘push’ style of leadership is often proving ineffective. A leader who knows how to adopt a ‘pull’ approach will get far better results. This is where coaching and mentoring staff and teams will facilitate better outcomes.

Coaching and mentoring are cost effective personal development tools that can reap benefits for both the participant and the organisation, providing the coach/mentor obtains the necessary skills. It is also important that the organisation supports the approach and understands the wider benefits of improved productivity, performance and motivation that can be realised through the adoption of effective coaching and mentoring techniques.
This programme is designed to improve the understanding of the coaching process and develop the coaching skills to work with others.

You will learn how to:

• Define coaching and describe the coaching cycle
• Enhance your skills as a coach including the use of feedback to help individuals develop
• Develop the confidence to encourage people to solve their own work problems
• Recognise coaching opportunities to develop individuals

Workshop topics

Session one: Overview of coaching and mentoring
Duration: half a day

• Definition of coaching
• Benefits of coaching/mentoring
• Differences between coaching, mentoring, training & counselling
• Barriers to coaching
• Key coaching skills
• Preparing to coach/mentor
• ‘Push’ and ‘pull’

Session two: Effective coaching
Duration: half a day

• Building rapport
• Effective questioning
• Active listening
• Contracting with your coachee/mentee
• The GROW model
• Giving and receiving feedback
• Encouraging responsibility