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Shifting sands - New structures and delivery models

Shifting sands - New structures and delivery models

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February 4, 2016

This Socitm Insight report, “Shifting sands: New structures and delivery models”, examines the current context and thinking about what public services and their supporting ICT functions should be, and how they should be delivered to best effect, most economically. The ICT function stands on shifting sands today. Major ICT industry trends are playing out. Service delivery models are changing. Inside the ICT function itself, we see new ways of obtaining and organising ICT services, and new ways of teamworking and liaising with those who commission and who consume ICT services: a potent and complicated mix.

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