How to streamline your ‘book and pay for it’ process
Fragmented systems and older technology make mixing online booking and payment functionality, a challenge. And different departments may use different systems, creating expensive and time consuming inefficiencies This free 30-minute webinar demonstrates how local authorities and police forces can simplify the book-and-pay-for-it process, and improve efficiency.
By attending this webinar you will discover:
- How to manage the intake and triage of book-and-pay-for-it requests …
… by streamlining intake through a single platform.
- How to assign requests based on urgency and expertise required …
… and improve response times to critical requests.
- How to co-ordinate updates on the progress of requests …
… reducing the amount of departmental back-and-forth.
- How to take a snapshot of all book-and-pay-for-it requests over time …
… and use analytics for rapid insight to drive actionable change. As a result, your staff become empowered to focus on higher-value service delivery. And members of the public gain satisfactory responses. If you’re spending 20+ hours a week managing book-and-pay-for-it requests across departments, this webinar shows you how to automate this process to free up staff time and do more with your shrinking budgets.
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