On Wednesday 13 November, hear how Telford and Wrekin's Ask Tom Telephony has managed 62K calls.

Benchmarking - A participant's perspective

This event has now ended.

Date & time

  1. 22 November 2023 13:00 - 14:00

Location

  1. Teams

Overview

Many organisations recognise the potential of benchmarking but struggle to comprehend how they would use the data they receive. Others worry whether they have the internal resources to complete the exercise. In this webinar, we will interview a recent participant to discuss their experience of benchmarking and how they have used their results to develop action plans and enable change within their local authority.

Speakers

Additional information

Webinars hosted by our partners are open to all – whether you are from public or private sector, we encourage you to join, listen and learn. You do not need to be a Socitm member or a partner, either.

Any questions? Please do not hesitate to contact us.