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London & South East


This event has now ended.

Date & time

  1. 9 September 2022 10:00 - 12:30


Primary partners: Okta (opens in new tab)


Theme – Modernising Service Delivery 

Location – LGfL, 9th Floor, 10 Exchange Square, Primrose Street, London, EC2A 2BR

Our meetings can be face-to-face (with refreshments provided) or virtual (bring your own refreshments) and will be focused on Socitm’s policy themes. Within these themed meetings your regional committee is free to create an agenda that works best for you and your regional colleagues. If there’s something you would like to discuss or investigate with like-minded peers just let us know on and we will co-ordinate that with and for you.


  1. 10:00 Welcome and opening remarks

    Adrian Gorst, Socitm London & South Chair

  2. 10:05 Partner Elevator Pitch


  3. 10:10 Policy as a service

    Graham McCallum, ICT Manager and Data Protection Officer, Rother District Council 

  4. 10:30 Socitm Update

    Nadira Hussain, CEO, Socitm | Tony Summers, CEO , Socitm Advisory | Michael Litterick, Innovation and Insight Lead Consultant, Socitm Advisory

  5. 10:50 Identity as an enabler for better access to your digital services.

    Nick Butcher, Public Sector Account Manager, Okta

    Modern trends have been moving towards a ubiquity of digital services, and as the expectations of citizens and consumers increase, councils have no choice but to keep up. During the session, some of the challenges that this poses to organisations in the public sector will be discussed, regardless of the size of their budget, or workforce. We will be discussing what the considerations are, and what should be taken into account during these digital transformation projects.

  6. 11:10 Elevator Pitch

    Paul Bright, Sales Account Manager, IP Performance

  7. 11:15 Networking Break

    It’s time to gather our thoughts from this mornings sessions over refreshments and snacks. This is an opportunity to connect with fellow colleagues both from the public and private sector.

  8. 11:25 Members' Fireside Chat (with coffee)


  9. 11:35 Partner Elevator Pitch

    Christian Evans, Head of Public Sector Development, Jisc

  10. 11:40 Resident Experience Strategy

    Barry May, Assistant Director, Resident Experience & Digital, London Borough of Barnet | Fatima Khuzem, Resident Experience Change Lead, London Borough of Barnet

  11. 12:00 Chair’s closing remarks
    Adrian Gorst, Socitm London & South Chair
  12. 12:10 Networking Lunch
    Grab a bite to eat and some refreshments, take a moment to reflect and the opportunity to mingle and network with fellow colleagues.


Who can join our events?

Our events are open to everyone and relevant to all levels of staff, from new joiners right through to senior executives. This creates a vibrant mix which promotes innovation, sharing of best practice and drives the modernisation of public services.

Attendance is included in our membership and partnership packages. A fee may apply for non-members. Please see individual event registration details for more information.

Contact us to discuss your options.

Public sector – contact Poppy Whelan.

Private sector – contact Aimie Francis.