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Local meetingVirtual (Teams)

This event has now ended.

Date & time

  1. 28 February 2023 14:00 - 16:00


  1. Online via Microsoft Teams

Primary partners: Netcall (opens in new tab)


Theme – Modernising Service Delivery 

Location – Online via Microsoft Teams

Our meeting will be virtual and will be focused on one of Socitm’s policy themes. Within these themed meetings your regional committee is free to create an agenda that works best for you and your regional colleagues. If there’s something you would like to discuss or investigate with like-minded peers just let us know on and we will co-ordinate that with and for you.



  1. 14:00 Welcome and opening remarks

    Kevin Taylor, Socitm East Chair

  2. 14:05 Socitm Update

    Dave Sanderson, Director of Member Services, Socitm | Alex Fillingham, Client Services Director, Socitm Advisory

  3. 14:25 Need a SOC – Don’t have the budget

    Paul Bright, Sales Account Manager, IP Performance

  4. 14:30 Modernising Service Delivery: Low-Code, Automation and RPA

    Mark Gannon, Director Client Solutions – Public Sector, Netcall | Jack Wheeler-Bailey, Account Manager, Netcall

  5. 14:50 The importance of a secure, robust and modern IT infrastructure

    Paul Ridge, Director, 4C | Andy Hessey, Principal Consultant, 4C


  6. 14:55 EastNet Partnerships Update

    Stephen Hill, EastNet

  7. 15:05 Helping local authorities modernise service delivery by using accelerators

    Russ Charlesworth, Business Development Director, HSO

  8. 15:10 Comfort break


  9. 15:15 An overview of Cassius from SCC – Use of Assistive Tech in Care

    Facilitated by Sam Bassett,  Suffolk County Council

  10. 15:35 Chair’s closing remarks

    Kevin Taylor, Socitm East Chair

  11. 15:40 AGM


  12. 15:50 Close



Who can join our events?

Our events are open to everyone and relevant to all levels of staff, from new joiners right through to senior executives. This creates a vibrant mix which promotes innovation, sharing of best practice and drives the modernisation of public services.

Attendance is included in our membership and partnership packages. A fee may apply for non-members. Please see individual event registration details for more information.

Contact us to discuss your options.

Public sector – contact Poppy Whelan.

Private sector – contact Aimie Francis.