Building for Longevity: How Continuous Optimisation Enhances User Engagement for Public Sector Websites
In this session, we’ll explore the critical role of continuous optimisation in maintaining a high-performing website for the public … Read more
Introducing Microsoft Dynamics 365 Contact Centre
Whether via your website, an email, phone call, or WhatsApp – how do you manage each response? Is yours … Read more
Consolidated Change Agent Course
Overview Get the knowledge and confidence you need to lead a change delivery. This free course is a collaboration between Microsoft and Socitm, … Read more
Stay Ahead: What’s new in Microsoft 365 Copilot
How to grow an AI lasting culture in your workplace Watch this exciting webinar, where you can dive into … Read more
Digital twin technology and place-based services (Part 2)
Introduction This policy briefing is the second in a three-part series that examines opportunities to deploy digital twin technology … Read more
Telford and Wrekin Council – A Case Study in AI-Enhanced Customer Service
Join ICS.AI in a focused webinar exploring Telford & Wrekin Council’s innovative use of artificial intelligence (AI) to revolutionise … Read more
