Using Socitm benchmarking to transform a service desk operation – Argyll and Bute Council
Q. How has Socitm benchmarking helped you improve your service desk operation? Six years ago, we noticed that our … Read more
Socitm benchmarking survey exposed need for transformation support – Dorset Council
Q. As a relatively new unitary authority formed in 2019, what were your reasons for using Socitm’s benchmarking and … Read more
Cyber security guidance for public sector practitioners
All staff Cyber threats and incidents Cyber incidents can have a significant impact on staff, both professionally and personally. … Read more
Digital Trends 2025: Beyond Borders
The public sector is no stranger to change, or new trends, but 2025 presents a pivotal moment. As demands … Read more
Socitm launches Digital Trends 2025
Socitm is delighted today (Monday 27 January) to announce the launch of its public sector Digital Trends report for … Read more
10 key questions for public sector leaders – Infographic
As digital transformation continues to reshape our world, it is imperative for public sector leaders to remain proactive in … Read more
