Join Shropshire's Assistant Director of Transformation as he shares his experience of getting started with transformation and pitfalls to avoid.

The South Hams Citizen Hub story: Digital transformation in action

Webinar - Netcall

Authors and contributors: Netcall

 

Join Mike Ward, (Head of IT) and Jim Davis (Customer Improvement Manager) from South Hams District Council and West Devon Borough Council. They (and Netcall‘s Andrew Walker) take you through their inspiring digital transformation journey. Discover how they used Citizen Hub to start small, think big, and grow their digital capabilities, reshaping local councils by enhancing citizen engagement and streamlining public services.

In this webinar, you’ll learn:

  1. How to start small while planning for long-term scalability
  2. Strategies for overcoming challenges in digital adoption
  3. Expanding digital capabilities effectively and strategically

Whether you’re a council leader, IT decision-maker, or a public sector innovator, this session offers valuable insights on using digital platforms to modernise public services. Learn practical steps to elevate citizen engagement in today’s digital landscape.