Explore how digital innovation is transforming Welsh communities and empowering future-ready public services

Revolutionise resident services with AWS: London Borough of Lambeth

Authors and contributors: Darren Farmer, Amanda Stevens
Revolutionise resident services with AWS: London Borough of Lambeth - 19th February 2025

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Join the London Borough of Lambeth as they showcase their innovative use of AI to transform services for residents.

Discover how local authorities like Lambeth are leveraging cloud technologies to drive efficiencies in areas such as SARs and PII redaction.

In this session we’ll demonstrate powerful tools in action: Amazon Q and Citizen Q, which helps solve citizen and officer enquiries swiftly.

Learn how services such as these are helping organisations save time, reduce costs, and deliver better services.

This practical session offers valuable insights for public sector leaders looking to modernise their operations and boost resident engagement through cloud technology.