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Socitm Improve: 23 years of data and benchmarking

Authors and contributors: Matthew Fraser

When making decisions about delivering and investing in services it can be valuable to how consider how other organisations are operating.

With just the public sector in mind, Socitm Improve offers ICT leaders and teams a method of gathering data about themselves and what they do. Collecting and organising data lets us take a step back and review our processes and outcomes. Evidence of what’s working well or underperforming gives teams something to learn from and focus on.

This infographic gives a quick overview of the features and benefits Socitm Improve benchmarking services provide.