Service design and transformation

Service Design and Transformation: supporting innovative design and transformation in the delivery of public services that meet the needs of people and communities.

Further reading:

• Socitm policy themes webpage
• Socitm policy themes full policy briefing (most comprehensive)

Other infographics in this series:

• Regeneration, sustainability and connectivity
• Modernising ICT service delivery
• Leadership, diversity and skills
• Ethical, responsible and secure use of technology and data