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ICT Shared Services (5/9) – The importance of ICT

Learning from success and failure

Authors and contributors: Martin Ferguson, Jos Creese

ICT Shared Services (5/9) – The importance of ICT

In this guide, we look at the drivers for sharing, targeting ICT functions which are suitable and dealing with exceptions. We go beyond the scope for simply sharing services to discover the special place of ICT as a key enabler. Read how ICT is not only ideally suited to be shared, but also a key enabler for wider shared services.