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ICT Shared Services (1/9) – Executive overview

Learning from success and failure

Authors and contributors: Martin Ferguson, Jos Creese

ICT Shared Services (1/9) – Executive overview

Welcome to a series of guides on the journey local public service organisations have made with their shared ICT services. Through the eight following individual publications, we deep dive into the insights and issues concerning authorities and their ICT leaders, as they embrace more shared service arrangements. In this overview you’ll find insights and tools for you to use.