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Digital identity

Authors and contributors: Jos Creese, Martin Ferguson, David Ogden
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    This report emphasizes the importance of digital identity in public services, offering guidance for both digital service designers and national policymakers. It highlights the need for a robust digital identity framework to support local public services and prevent past mistakes in new national programs. The report analyzes previous issues, provides insights for future improvements, and outlines key technology components. It also presents a local perspective on digital identity with examples and case studies, considering all residents, including non-citizens.