Covid-19 digital & ICT impact survey report

This report, produced in collaboration between Socitm and Socitm Advisory, and supported by LOLA and MCE, focuses on the impact of Covid-19 and the lockdown on local authorities. It focuses on three areas:

• To establish what digital and ICT tools are in place to enable local services to continue to be delivered.
• To identify what is required to sustain the changes that have proven beneficial.
• To understand the long-term help and support local government bodies need to ‘reset’ their business models and services as they transition to a new normal.