Get set to use everything in your membership in 2025

Cardiff Council’s integration strategy for its digital channels

Authors and contributors: Chris Lloyd

This is a member resource, please login to continue reading.

As Cardiff Council’s citizen-facing digital channels continue to go from strength to strength, Chris Lloyd, ICT Operational Manager for Enterprise Systems & Data, reflects on the integration strategy that underpins their success, the development and adoption of their app, the value that they have generated and what they have learnt so far.