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Cardiff Council’s integration strategy for its digital channels

As Cardiff Council’s citizen-facing digital channels continue to go from strength to strength, Chris Lloyd, ICT Operational Manager for Enterprise Systems & Data, reflects on the integration strategy that underpins their success, the development and adoption of their app, the value that they have generated and what they have learnt so far.

Authors and contributors:Chris Lloyd(opens in new window)
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Inform briefing - Cardiff Council’s integration strategy for its digital channels