Municipality response to Covid-19

Presentation covering the achievements, issues addressed and lessons learnt at Prato City Council, Italy, including: a dedicated Coronavirus information resource on the city website; remote working for 600 of the city’s 1,000 employees (95% activated in 2 weeks); selection of an effective commercial tool for videoconferencing for use by politicians and employees; use of free tools for videoconferencing by employees; online and hot-line telephone service for food-coupons (only 5 days set-up); distribution of protective masks to residents; and training sessions for remote workers.