Easy Read Solution with Generative AI:
An opportunity to connect in new ways with residents who have additional needs, such as low literacy levels or cognitive impairment or learning difficulties.
Impact cases: AI Leadership and governance
Copilot’s Earliest Users Experience at Work:
The real opportunity is to not only transform personal productivity but lift the capability of the entire organisation. Early users don’t want to go back to working without it.
Generative AI Transformation Project:
This 4-year initiative is a pivotal advancement in the Council’s strategy, deploying the power of AI to transform Customer Service operations, Adult Social Care and Debt Recovery.
Translation Costs Cut by the use of Amazon Translate:
Using Amazon Translate—a neural machine translation service that delivers fast, high-quality, affordable, and customizable language translation—the council cut the average translation cost per document by 99.96%
Understand Health Care Solutions:
BCG and Zeiss developed an application to help health care professionals supporting patients with information on elective treatments. Test user feedback has been strongly positive.
West Berkshire Creating Content Using AI:
West Berkshire have managed to strategically incorporate AI to optimise both internal processes and external citizen services, aiming to strengthen their overall operational efficiencies.