From service desk to leading with heart
Mark Lumley, Socitm’s newest vice-president, on his career so far and helping Hounslow staff work from home during the … Read more
Latest releases
Bridging the ethical divide
Many organisations including Socitm are working to provide guidance on digital ethics, writes William Barker Whether it is the … Read more
Navigation: 3 of the 5 most common accessibility issues on UK council sites
Socitm and Silktide’s recent report highlighting the most common accessibility issues on UK council websites made for interesting, albeit … Read more
After the “problem algorithm” headlines — learning the lessons
Behind the headlines on Ofqual U-turns and councils scrapping prediction algorithms in benefit and welfare decisions is a wider … Read more
Creating accessible and inclusive digital content
September 23, 2020 is the next deadline for digital accessibility regulations in the UK. So it’s more important than … Read more
Why the Leadership Academy made such a difference to me
Sian Owen, from the Isle of Anglesey County Council, joined the Leadership academy in 2019. She is an Empowering … Read more