The course will be held virtually on Teams. Tech support is available to anyone that needs it ahead of the session.
Further resources and opportunities to engage in the course and with other councils will be available beyond the initial training.
We will work through the schedule for the five day week. We will outline where you can add value during the course and what your role will involve, both during the course and after it. For example, you will be asked to facilitate discussions during the breakout rooms with members of the course.
You will learn about how to facilitate conversations; different learning styles; and join discussions about what makes effective teamwork.
Benefits for the individual
As a change agent and change agent: facilitator you will:
- Learn how to effectively facilitate conversations
- Discover different types of learning styles – recognise and support team members
- Learn skills that to make your service more efficient and sustainable
- Develop technical abilities to help yourself and your service
- Learn how to get the most from your data assets
- Gain an understanding of the opportunities to automate processes
- Become more aware of the technology available to you and your colleagues to save time, remain compliant and support colleagues and residents
- Join a community of Change Agents in similar roles from across the UK
- Gain skills that will support you throughout your career
Benefits for the organisation
- is designed to work alongside existing change efforts, with some authorities planning to use this as their main catalyst for change
- provides a foundation, even intermediate understanding, of a range of tools that authorities are deploying or already benefiting from, such as SharePoint, Teams and the Power Platform – including Power BI. The work compliments your implementations and your facilitators can localise the change
- will add the most value if you have facilitators, managers and end-users on the course