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Leadership Academy workshop

An Introduction to Emotional Intelligence

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Empowering Women

Socitm members:

Places included in your membership, subject to availability

Non-members:

Contact us for further details

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Overview

You may know people who are intellectually gifted, who know their specialist subject inside out, yet struggle with their working relationships and make poor team players.  

The ability to express and control emotions is essential for our health, well-being, and performance. Equally important is the ability to notice, understand, interpret, and respond to the emotions of others. Think of someone who may not recognise that a friend is feeling sad or that a co-worker is angry; psychologists refer to this as an absence of emotional intelligence, and some experts suggest that it may be more important than I.Q. when determining success in life and work. 

The aim of this workshop is to share some ideas to help us understand what the components of emotional intelligence are and what we can do to enhance it. We will look at the most recent research along with practical tips that we can all use to make us healthier, happier, and more effective at what we do.

Programme details:

Duration: One half day

Sectors: Public and private

Career level: All career levels

Certification: None

Physical or virtual: Virtual

Workshop structure

The aim of this workshop is to share some ideas to help us understand what the components of emotional intelligence are and what we can do to enhance it. We will look at the most recent research along with practical tips that we can all use to make us healthier, happier, and more effective at what we do 

Key topics

  • What is emotional intelligence? (E.I.)
  • The relationship between emotional intelligence and I.Q.
  • The 4 aspects of Emotional Intelligence
  • The 12 key competencies of emotional intelligence
  • Emotions & the brain
  • The Emotion Wheel
  • Managing the space between stimulus and response
  • The power of empathy
  • Thinking traps to avoid
  • Improving your emotional intelligence

Benefits for the individual

  • Learn how to manage your emotions more effectively
  • Appreciate your emotional strengths
  • Resolve conflicts
  • Gain more energy
  • Respond more empathetically

Benefits for the organisation

  • A more emotionally healthy workforce
  • Improved communication at all levels
  • Greater collaboration
  • More innovation
  • Higher morale and sense of well-being

Socitm members:

Places included in your membership, subject to availability

Non-members:

Contact us for further details

Attendee requirements

The course is open to all roles and services; it is not limited to personnel working within ICT or digital services. 

As always, we encourage participants to:

  • Proactively participate in the course through sharing their ideas and experiences
  • Undertake group exercises
  • Be open to learn about the tools and techniques that are used
  • Follow up on any actions and apply them to their own workplace

Slides of Testimonials - Swipe the slide or use the dots to see a new quote.

Informative and useful

Thanks Aidan, I thought the sessions were indeed informative and useful. Your delivery of the content and the participation of everyone on the course made it enjoyable.

Personalised Managing and Motivating Remote teams session attendee

I have an improved skill set and self awareness

Thank you for facilitating the course; I have genuinely enjoyed it and, more importantly, feel I have an improved skill set and self awareness to utilise in my role.

Top Talent programme attendee

The best one yet!

I have participated in other leadership training courses but the top talent has to be the best one yet!

Top Talent programme attendee

I will also be taking some of these learnings and sharing with my team both male and female

Just a big thank you for an informative and engaging two days shared with some super talented ladies! I had no preconceptions of this workshop having been signed onto this relatively late in the day but gained so much. I will also be taking some of these learnings and sharing with my team both male and female. Look forward to catching up with you all again in September. Until then happy empowerment!

Empowering Women programme attendee

Informative and useful

I though the sessions were indeed informative and useful. Your delivery of the content and the participation of everyone on the workshop made it enjoyable.

Managing and Motivating Remote Teams session attendee

The programme was a real eye opener

The programme was a real eye opener – it changed my working world and now external networks have become a crucial part of my life…

Empowering Women programme attendee

A genuine life changing experience

During the course I came to understand some beliefs I had that were holding me back such as my own independence which meant I viewed asking for help as a sign of weakness.

Empowering Women programme attendee

Top Talent, where do I begin....?

I was relatively new to leadership roles within my workplace and felt I could do with improving my leadership skills. I had attended internal training courses, which were a good foundation, but I felt that I needed a course which was more in depth.

I had heard of the programme through other colleagues who were graduates of previous Top Talent courses and spoke with others further about the course and what it would deliver for me as a leader.

Top Talent programme attendee
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Any questions?

Any questions? Please get in touch with Dominika Szulim at dominika.szulim-wronek@socitm.net