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Empowering Women
Empowering Women

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An introduction to emotional intelligence

Helping you understand emotional intelligence, why it is important and what we can do to enhance it.

Pricing

Socitm members: Places included in your membership, subject to availability

Non-members: Contact us for further details

On this page

Overview

You may know people who are intellectually gifted, who know their specialist subject inside out, yet struggle with their working relationships and make poor team players.  

The ability to express and control emotions is essential for our health, well-being, and performance. Equally important is the ability to notice, understand, interpret, and respond to the emotions of others. Think of someone who may not recognise that a friend is feeling sad or that a co-worker is angry; psychologists refer to this as an absence of emotional intelligence, and some experts suggest that it may be more important than I.Q. when determining success in life and work. 

The aim of this workshop is to share some ideas to help us understand what the components of emotional intelligence are and what we can do to enhance it. We will look at the most recent research along with practical tips that we can all use to make us healthier, happier, and more effective at what we do.

Programme details:

Duration: One half day

Sectors: Public and private

Career level: All career levels

Certification: None

In-person or virtual: Virtual

Workshop structure

The aim of this workshop is to share some ideas to help us understand what the components of emotional intelligence are and what we can do to enhance it. We will look at the most recent research along with practical tips that we can all use to make us healthier, happier, and more effective at what we do.  

Key topics

  • What is emotional intelligence? (E.I.)
  • The relationship between emotional intelligence and I.Q.
  • The 4 aspects of Emotional Intelligence
  • The 12 key competencies of emotional intelligence
  • Emotions & the brain
  • The Emotion Wheel
  • Managing the space between stimulus and response
  • The power of empathy
  • Thinking traps to avoid
  • Improving your emotional intelligence

Benefits for the individual

  • Learn how to manage your emotions more effectively
  • Appreciate your emotional strengths
  • Resolve conflicts
  • Gain more energy
  • Respond more empathetically

Benefits for the organisation

  • A more emotionally healthy workforce
  • Improved communication at all levels
  • Greater collaboration
  • More innovation
  • Higher morale and sense of well-being

Attendee requirements

The course is open to all roles and services; it is not limited to personnel working within ICT or digital services. 

As always, we encourage participants to:

  • Proactively participate in the course through sharing their ideas and experiences
  • Undertake group exercises
  • Be open to learn about the tools and techniques that are used
  • Follow up on any actions and apply them to their own workplace

To register, choose from upcoming training dates

Register now

    Overview

    Helping you understand emotional intelligence, why it is important and what we can do to enhance it.

    What our alumni say

    Slides of Testimonials - Swipe the slide or use the dots to see a new quote.

    A fascinating to step outside of my comfort zone

    It’s been fascinating to step outside of my comfort zone and regular arena of work and see at first-hand how systems are discussed, created, changed & developed and ultimately get rolled out through large organisations.

    Anonymous Change Agents programme attendee

    Informative and useful

    Thanks Aidan, I thought the sessions were indeed informative and useful. Your delivery of the content and the participation of everyone on the course made it enjoyable.

    Personalised Managing and Motivating Remote teams session attendee

    I have an improved skill set and self awareness

    Thank you for facilitating the course; I have genuinely enjoyed it and, more importantly, feel I have an improved skill set and self awareness to utilise in my role.

    Top Talent programme attendee

    A genuine life changing experience

    During the course I came to understand some beliefs I had that were holding me back such as my own independence which meant I viewed asking for help as a sign of weakness.

    Empowering Women programme attendee