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conference speaker
Virtual

Share: Ireland 2021 – From Response to Recovery

conference speaker

Policy Theme

Post-Covid Recovery

Date & Time

Overview

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Chair: Sam Smith

Join our third Share National event of 2021. Socitm has been extending its reach to colleagues across Northern Ireland and the Republic of Ireland during the past 12 months. Presentations and conversations from contributors across the UK and the Republic of Ireland will allow us to share experience and knowledge and take away tips and ideas for ourselves and our teams. Put people at the heart of what we do, people in our local communities and our colleagues.

Meet the Speakers

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Samantha Smith

Sam Smith

Assistant Director of IT & Digital Services, Cambridgeshire County Council and Peterborough City Council
Event Chair Sam Smith Linkedin Sam Smith's Linkedin (opens in new tab)

Anne Jones

Web Officer

Ellen Wilson

Sustainability and Smart Cities Lead, Microsoft Public Sector UK
Ellen Wilson Linkedin Ellen Wilson's Linkedin (opens in new tab)

Agenda

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  1. Agenda Session 1
    1. 10:00 am |
      Welcome and Introductions

      Sam Smith, Socitm’s President and Chair

      President Sam Smith (Assistant Director of IT & Digital Services for Cambridgeshire County & Peterborough City Councils) will guide us through conversations, so we can share experience and knowledge, and take away tips and ideas for ourselves and our teams. Sam will also share her perspective about moving on beyond pandemic response.

    2. 10:10 am |
      The Journey to Recovery

      Join our keynote guest to consider our routes to recovery. Our experiences and responses have been local. Your path to recovery will build on local strengths and will support more place-based thinking and approaches. Be inspired to have the confidence to take solutions and give them your local twist.

    3. 10:30 am |
      Service Design in the post Covid council

      Faith La Grange & Ellen Wilson, Microsoft

      • The future design of public services based on the response to the pandemic – how can we build on our positive experiences
      • Making it real – how can accelerate the good practice and make it sustainable as we recover and reform
      • Acceleration of technology adoption in the public sector to improve place-based outcomes
    4. 10:50 am |
      Procuring accessible products; using buying power to drive change

      Kevin White, Scottish Government

      Whether it is an enterprise level product or a campaign website, accessibility is often included as part of the requirements. So why are there still so many inaccessible digital services? This workshop will outline why this is a problem and explore how we as purchasers can improve things.

    5. 11:10 am |
      Networking break

      Grab a tea or coffee, take a breather and the opportunity to virtually mingle and network.

    6. 11:30 am |
      How we maintain our top accessibility score

      Anne Jones, Hinckley & Bosworth

      Council websites are now required to be WCAG 2.1 AA, in order to comply with Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

      Making your council website accessible though can be challenging:

      • You may be just a small team, with very little budget
      • You may work with colleagues who are not be fully on board with web accessibility; they may not understand why it matters
      • Your website may rely on third party applications which aren’t completely accessible

      In this session, I’d like to share how our approach to making our site accessible, before opening up a discussion to find out what other organisations are doing, so as a group we can come up with suggestions for best practice.

    7. 11:30 am |
      How we improved our accessibility: what's your score?

      James Sawkins, Shetland Islands Council

      How to get ahead in accessibility. Equality of access to services and information is essential for our communities. Everyone’s shop front is their website, and we must make sure everyone can get in and find what they need. Meet the Shetland Islands Council. They have taken the information from their accessibility report, made changes and continue to do so. They will share with us, what their accessibility report was suggesting and how they tackled the design and content issues – and indeed how they continue to do so. Find out where and how they started and have incorporated it into everyday activities.

    8. 12:00 pm |
      Sustaining a remote workforce

      Creating an environment that supports and encourages learning and reflection is key in helping us develop professionally. Come and learn from Aidan about the online programmes he is running to support members in working remotely and managing and leading their teams. He will share his insights from training and coaching members, and help us blend together our remote working skills for whatever the future office is.

    9. 12:20 pm |
      Leading a remote workforce

      Aidan Matthews, Socitm

      Creating an environment that supports and encourages learning and reflection is key in helping us develop professionally. Come and learn from Aidan about the online programmes he is running to support members in working remotely and managing and leading their teams. He will share his insights from training and coaching members, and help us blend together our remote working skills for whatever the future office is.

    10. 12:50 pm |
      Networking Lunch

      Grab a tea or coffee, take a breather and the opportunity to virtually mingle and network.

    11. 1:20 pm |
      Think like a hacker. How strong are your cyber defences?

      Learn about the latest threats to your organisation and what to do to prevent an attack being successful. Security awareness needs to extend outside of just the ICT team.

    12. 1:40 pm |
      Digital evolution: is everyone in your communities included?
      Consider the reality of digital exclusion among your service users. Get ready to manage the return of face-to-face services alongside digital provision. Anticipate the needs of people whose digital and social exclusion has been exacerbated during the pandemic.
    13. 2:00 pm |
      Making the most of your resources to ensure maximum benefit

      When you sit back and think about it, we all have access to a lot of resources. Sometimes we need to review and reconsider what we have and how we are using it. There are resources, people, enthusiasms and skills within our teams and organisations that it’s easy to get complacent about. Making better and difference use of people and things can lead to better productivity and better wellbeing.

Who can join our events?

Our events are open to everyone to help drive innovation and modernising of public services.

Our events are included in our membership and partnership packages. A fee may apply for non-members. Please see event details for more information.

public sector illustration

Event Pricing

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Members: Free

Non-members: Get in touch to find out how to join this (and more) through our membership packages

Private sector: contact aimie.francis@socitm.net

Any Questions?

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We are happy to answer all of your questions.
Please get in touch with Lauren Sheppard
at lauren.sheppard@socitm.net