Latest resources
Event roundup: President’s Conference, 9-10 June 2026
JUMP TO SECTION Day one: MHCLG pilots Local Transcribe service | Councils need to fix foundations or see innovation … Read more
Putting AI ethics into practice: practical steps for local government
UK councils are exploring how to use artificial intelligence (AI) in an ethical manner to enhance services, support staff, … Read more
AI and intelligent automation: the results of an equality impact assessment
Artificial intelligence (AI) and intelligence automation (IA) are no longer future technologies for the public sector. They’re already embedded … Read more
Ways of working (4/4): Recommendations for CDIOs
Our recommendations for CDIOs The challenge is not to adopt a particular model, but to deliberately design and evolve … Read more
Using AI automation to deliver rapid crisis support at scale – Norfolk County Council
Overview In early 2025, Norfolk County Council needed to deliver emergency financial support quickly to residents experiencing sudden financial … Read more