Resources and reading for designing services

Why are organisations turning to managed IT support?

Virtual (Teams)
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We are looking forward to seeing you.

Date & time

  1. 20 March 2024 13:00 - 14:00


  1. Teams

Discover the untapped potential for cost savings, team extension, and skill augmentation that’ll propel your organisation and people to new heights.

In an era defined by rapid technological evolution, organisations and businesses face the dual challenge of staying ahead in terms of innovation while effectively managing their IT infrastructure.

By contracting out certain IT functions or escalated support to a managed services provider (MPS), you’ll benefit from enhanced operational efficiency, reduced downtime, improved security, and access to a broader range of expertise without the need to further extend current in-house IT teams. This approach is allowing organisations to focus on their core competencies while ensuring that their IT infrastructure remains robust and aligned with their business objectives.

Join our webinar to explore the transformative power of IT support managed services and how they’ll revolutionise your organisation’s support services, management of cyber security and the management of datacentre systems and endpoints.


  • Welcome and introductions
  • The landscape of IT challenges – Ben Rayner
  • Unleashing the power of IT support managed services – David Hardcastle
  • Real-world case studies and customer success – David Hardcastle and Darren Dang
  • Q&A session and next steps – All

Key takeaways:

  1. Cost savings: learn how IT support managed services can significantly reduce your IT expenses while improving efficiency.
  2. Extension of team: explore the benefits of expanding your IT capabilities without the overhead of hiring additional in-house staff.
  3. Skills shortage solution: address the skills gap in your IT team by tapping into the expertise provided by managed services.
  4. Sharing resources: discover how sharing resources through managed services can streamline your operations and enhance overall productivity.
  5. Time savings: understand how managed services can free up your team’s time, allowing them to focus on strategic initiatives and innovation.


Who can join our events?

Our events are open to everyone and relevant to all levels of staff, from new joiners right through to senior executives. This creates a vibrant mix which promotes innovation, sharing of best practice and drives the modernisation of public services.

Attendance is included in our membership and partnership packages. A fee may apply for non-members. Please see individual event registration details for more information.

Contact us to discuss your options

Public sector – contact Poppy Whelan. Private sector – contact Aimie Francis.