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Trust! Do we really need it?

WebinarVirtual (Teams)

This event has now ended.

Date & time

  1. 13 July 2022 13:00 - 14:00



When it comes to accessing our I.T. Systems, a Zero Trust approach is vital for everyone’s security. However when it comes to managing our relationships with our stakeholders, service providers and colleagues, does building and maintaining trust in fact matter?

Research shows that a feeling of trust is very enjoyable, it releases the hormone oxytocin in our brains and it gives a sense of well-being, but is it important in a commercial sense? Well, research suggests it is. In one interesting experiment, negotiators given artificial doses of oxytocin were reaching win/win agreements with their counterparts more often.

In this session, Aidan will draw on the concept of the ‘speed of trust’ and why we shouldn’t leave building trust to chance.

An absence of trust can incur significant cost on personal and organisational levels, so Aidan will share some tips and ideas on what we can do to build, maintain and also regain trust, if it has been lost.


Who can join our events?

Our events are open to everyone and relevant to all levels of staff, from new joiners right through to senior executives. This creates a vibrant mix which promotes innovation, sharing of best practice and drives the modernisation of public services.

Attendance is included in our membership and partnership packages. A fee may apply for non-members. Please see individual event registration details for more information.

Contact us to discuss your options.

Public sector – contact Poppy Whelan. Private sector – contact Aimie Francis.