Resources and reading for designing services

Compare & enhance your core ICT service

Virtual (Teams)

This event has now ended.

Date & time

  1. 16 June 2023 13:00 - 14:00


  1. Virtual (Teams)


Socitm experts will explain the core principles behind benchmarking and how they apply these in their modules for public & third sector ICT services.

Using data provided by Socitm members they will explain how comparing your service against others can serve as a simple performance audit which may:

  • Identify savings
  • Build a case for investment
  • Highlight excellence


  • Matthew Fraser Matthew Fraser Technical Consultant, Socitm

Who can join our events?

Our events are open to everyone and relevant to all levels of staff, from new joiners right through to senior executives. This creates a vibrant mix which promotes innovation, sharing of best practice and drives the modernisation of public services.

Attendance is included in our membership and partnership packages. A fee may apply for non-members. Please see individual event registration details for more information.

Contact us to discuss your options.

Public sector – contact Poppy Whelan. Private sector – contact Aimie Francis.