Reimagining services and addressing complex social, economic and environmental issues lie at the heart of service design and transformation.
What you do, who you collaborate with, how you manage and deliver services, and how people experience them can change all the time. You could be scrapping a process and starting again, or tweaking something you redesigned a little while ago. Both projects need thought and testing, so they’re as effective and inclusive as they can be. For the parent who’s run out of data and the pensioner who doesn’t have a mobile phone let alone a smart one, how can they get stuff done?
What are you doing to make it easy for those that can, so you can have time for those that can’t?
Get to Sheffield to find people and partners who will have answers. Get back on track with that tricky service snag that just doesn’t get fixed.