Resources and reading for designing services

President's Conference 2022

In-person

This event has now ended.

Date & time

  1. 14 June 2022 09:30 - 16:30
  2. 14 June 2022 18:45 - 00:00
  3. 15 June 2022 09:30 - 14:30

Overview

Theme – Service Design and Transformation 

LocationMercure Cardiff Holland House Hotel & Spa

Our jewel in the crown event in Cardiff highlights the absolute best of Socitm.

Join us for two days of peer networking and interaction with the leading voices across the public sector.

Combined with our best-in-class private sector partners, the event will create conversations, provide insight, and offer solutions to the key issues facing us all.

Reuniting with each other during the conference, we aim to capture the revived spirit following the challenges of Covid-19, while creating important connections in this age of recovery.

A gala dinner will epitomise this positivity, as we present awards for those going above and beyond for their communities.

To view Socitm’s 2022 Awards, click here

 

Presentations

Day 1:

The reality of Levelling Up: it’s not one size fits all, so what will it look like for you?

Reflections on developing accessibility maturity

How to justify and balance your IT investment.

Empowering Women: Inspiring the next generation (Team 1)

Empowering Women: Inspiring the next generation (Team 2)

Empowering Women: Inspiring the next generation (Team 3)

Charity Keynote: Hope House Children’s Hospices

 

Day 2:

How can we improve our communities with technology?

Cross-agency collaboration: Information sharing for combined success

Empowering Women: How do we attract women into public sector Digital, Data and Technology (DDaT) roles?

Why modernising government IT starts with identity-first: A fireside chat with Thanet District Council & Okta

Driving innovation through service design

Agenda

  1. 10:00 Chair's opening remarks

    Meleri Jones, DDaT Workforce and Skills Manager, Welsh Government

    Meleri will make us all welcome, run through the practical housekeeping, set the scene, share her thoughts and introduce our first keynote speaker. This first morning session will look at levelling up. How we balance a central single vision with the many levellings up there are across the nation.

  2. 10:10 What next for digital public services? Some thoughts from a Chief Executive.

    Paul Orders, Chief Executive, Cardiff

    Paul will welcome delegates to the capital city for Wales, reflect on the central role that digital technologies and those working with them have played in the city’s response to Covid-19 and offer some thoughts, from the perspective of a Local Authority Chief Executive, on what needs to happen next.

  3. 10:30 Enabling Place Data

    Faith La Grange, Director, Government, Microsoft | Robin Denton, Director, Local Government & Housing | Geoff Connell, Director of IMT & Chief Digital Officer, Norfolk County Council | David Grasty, Corporate Head of Digital Strategy & Portfolio – Digital & IT Service, London Borough of Kingston & Sutton 

    Microsoft will be joined by Geoff Connell from Norfolk County Council and David Grasty from South London Partnership to talk through the work they are doing enabling Place Data.

  4. 11:15 The reality of Levelling Up: it's not one size fits all, so what will it look like for you?

    May-N Leow, Digital Planning Head of Product, Department for Levelling Up, Housing & Communities | Rachel Downs, Local Digital Collobation Unit | Giorgio Prister, President, Major Cities of Europe

    There’s been lots of talk about levelling up, but what does this mean in practise? What do our communities need to thrive and how do they ensure their voice is heard? A keynote not to be missed.

  5. 11:55 How can the private sector help us?

    Canon| Rubrik | Salesforce | SAP

    Learn from our partners on the challenges with which they support the public sector. Different perspectives to help your organisations.

  6. 12:05 Networking lunch

    It’s time to eat and greet as we reflect on the morning’s programme over lunch. This is an opportunity to continue the conversation as we come together with our partners and enjoy further food for thought.

  7. 12:50 Making the private sector work for you.

    IP Performance | Wistek | Quest

    Whether it’s cyber security, data or transformation, our private sector partners deliver effective solutions for the challenges you face. Hear different perspectives to help your organisation.

  8. 13:05 Reflections on developing accessibility maturity

    Kevin White, Scottish Government

  9. 13:45 Just how do you manage an IT hybrid workforce?

    Oliver Cronk, Chief IT Architect, EMEA, Tanium | Sam Smith, Assistant Director of IT & Digital Services for Cambridgeshire County and Peterborough City Councils

    IT environments are more distributed than ever before as hybrid working has become the new normal. However, hybrid working brings its own challenges. Maintaining a complete and accurate inventory of every asset and achieving real-time visibility at speed and scale is a continual challenge.

    During this session work through how your IT organisation can utilise its current tools to confidently and quickly discover endpoints, gain accurate visibility and establish best practise.

  10. 14:15 Networking break

    It’s time to gather our thoughts from this afternoon sessions over refreshments and snacks. This is an opportunity to connect with fellow colleagues both from the public and private sector.

  11. 14:30 How to justify and balance your IT investment.

    Matthew Fraser, Technical Consultant, Socitm

    Come and learn how to identify goals and justify investment in your IT services.  During this session, Socitm will demonstrate its Improve service to show you how to benchmark your service to gain agreement and unlock funding for your vital plans.

  12. 15:00 Digital skills: creating opportunity for all

    Matt Lewis, Chief Operating Officer, SRS Shared Resource Service | Nicola Gallen, Business Development Manager, Devolved Nations, AWS Public Sector

    AWS in conversation with Matt Lewis

    Join Nicola Gallen for a fireside chat with Matt Lewis as they discuss the skills challenge, hiring in a competitive market and how AWS digital skills programmes can help employers to build a new pipeline of talent.

  13. 15:30 Empowering Women: Inspiring the next generation

    Team 1: Denise Weaver, NPT
    Team 2: Annie Ede, Conwy & Loubna Elharrif, Caerphilly
    Team 3: TBC

    Be inspired by the amazing talent who completed our expanded Empowering Women programme. Hear first hand the journeys our cohort have made and the impact the course has had on their careers. Virtual meetups and graduations have been brilliant and moving, but seeing people share their experiences in person will be extra meaningful.

  14. 16:00 Charity Keynote: Hope House Children’s Hospices

    Beverley Bradley, Corporate Area Fundraiser for Borough of Conwy, Hope House Children’s Hospices | Huw McKee, Head of Information Technology and Digital Transformation, Conwy County Borough Council

    Hear from incoming president Huw McKee’s chosen charity, Hope House Children’s Hospices, give a passionate address on the phenomenal work it does.

    The charity provides specialist nursing care and support to more than 750 children and their families through hospices in Oswestry and in Conwy.

    This keynote will demonstrate the charity’s work which supports families from diagnosis, throughout the lifetime of their child and beyond. At the end of a child’s life, Hope House makes sure their final moments are as precious as their first.

    Huw writes: Ty Gobaith (Hope House) is a charity that has always been close to my heart due to my parents’ years of dedicated fundraising before their passing last year. These hospices need to raise more than £7.5 million each year to fund crucial support for young people and their families during very sad and dark times. With our financial support they are able to bring a little sunshine to families when they really need it most. Thanks so much for your support. Diolch o galon.

  15. 16:15 Closing remarks

    Meleri Jones, DDaT Workforce and Skills Manager, Welsh Government

  16. 16:25 Annual General Meeting

    Sam Smith, Assistant Director of IT & Digital Services for Cambridgeshire County and Peterborough City Councils | Nadira Hussain, CEO, Socitm | David Bryant, Finance & Commercial Director, Socitm | Huw McKee, Head of Information Technology and Digital Transformation, Conwy County Borough Council

    Our current president, Sam Smith, reflects on the achievements of Socitm over the last year, and hands over to incoming president Huw McKee.

  17. 18:45 Drinks reception

    After an inspiring and thought-provoking day, it’s time to absorb all that information and unwind at our President’s Conference drinks reception – generously sponsored by our partner Microsoft.

    Whether you choose to carry on existing conversations or start fresh ones with new contacts, this is an opportunity to reflect and relax in a welcoming and friendly environment where catching up and connecting in comfort is key.

  18. 19:00 Gala Dinner: Celebrating Success

    Our President’s dinner isn’t just about good food and great company. It’s also the time where we acknowledge and celebrate the hard-work, vision, delivery, best practise and personal achievements of digital leaders in the public sector.

    In these most challenging times , peer appreciation and support are more important than ever. The President’s dinner is an opportunity to demonstrate how much our community, as a whole, values, recognises and appreciates the triumphs of individual members. This is why our President, President’s team and our partners have such pleasure in welcoming you to the evening.

    The President’s Awards take place between courses and allow us to congratulate our latest Leadership Academy graduates and share in our award-winners’ achievements.

    After dessert, our Learning Programme Manager, Aidan Matthews, hosts our charity auction with all monies raised going to the Hope House Children’s Hospices before a live band plays out the evening until midnight.

Speakers

Who can join our events?

Our events are open to everyone and relevant to all levels of staff, from new joiners right through to senior executives. This creates a vibrant mix which promotes innovation, sharing of best practice and drives the modernisation of public services.

Attendance is included in our membership and partnership packages. A fee may apply for non-members. Please see individual event registration details for more information.

Contact us to discuss your options.

Public sector – contact Poppy Whelan.

Private sector – contact Aimie Francis.