Resources and reading for designing services

London & South East

Local meeting
In-person

This event has now ended.

Date & time

  1. 23 March 2023 10:30 - 13:30

Location

  1. Microsoft Paddington, 2 Kingdom Street, Paddington, London, W2 6BD

Overview

Theme – Service Design and Transformation

Location – ​Microsoft Paddington, 2 Kingdom Street, Paddington, London, W2 6BD

Our meeting will be face-to-face (with refreshments provided) and will be focused on Socitm’s policy themes. Within these themed meetings your regional committee is free to create an agenda that works best for you and your regional colleagues. If there’s something you would like to discuss or investigate with like-minded peers just let us know on hello@socitm.net and we will co-ordinate that with and for you.

 

Agenda

  1. 10:30 Welcome and opening remarks

    Adrian Gorst, Socitm London & South East Chair

  2. 10:35 Technology adoption at the heart of what we do  

    Umit Jani, Technology Adoption Manager, London Borough of Hammersmith and Fulham

  3. 10:55 Socitm Update

    Nadira Hussain, CEO, Socitm | TBC, Socitm Advisory

  4. 11:15 Partner Elevator Pitch

    Jeremy Curling, Senior Business Development Manager, Kerv

  5. 11:20 Innovate Together - Activating a Transformative Community

    Kieran Johnston, Microsoft

  6. 11:40 Need a SOC – Don’t have the budget

    Paul Bright, Sales Account Manager, IP Performance 

  7. 11:45 Comfort Break

    .

  8. 11:55 Partner Elevator Pitch

    David Crichton, Sector Director, Canon

  9. 12:00 ISfL Update  

    Peter Douglas, Chair, Information Security for London (ISfL)

  10. 12:10 Local Government Showcase: London Borough of Barnet

    Fatima Khuzem, Resident Experience Change Lead, London Borough of Barnet | Yogita Popat, Assistant Director for Sustainability, London Borough of Barnet

  11. 12:30 Open Discussion: Recruitment and retention

    Facilitated by Adrian Gorst, Socitm London & South East Chair

  12. 12:45 Chair’s closing remarks

    Adrian Gorst, Socitm London & South East Chair

  13. 12:50 Networking Lunch

    .

Speakers

Who can join our events?

Our events are open to everyone and relevant to all levels of staff, from new joiners right through to senior executives. This creates a vibrant mix which promotes innovation, sharing of best practice and drives the modernisation of public services.

Attendance is included in our membership and partnership packages. A fee may apply for non-members. Please see individual event registration details for more information.

Contact us to discuss your options.

Public sector – contact Poppy Whelan.

Private sector – contact Aimie Francis.