Resources and reading for designing services

Introduction to emotional intelligence

Workshop
Virtual (Teams)CPD Certified

This event has now ended.

Date & time

  1. 4 May 2023 09:30 - 12:30

Location

  1. Teams

Overview

You may know people who are intellectually gifted, who know their specialist subject inside out, yet struggle with their working relationships and make poor team players.  

The ability to express and control emotions is essential for our health, well-being, and performance. Equally important is the ability to notice, understand, interpret, and respond to the emotions of others. Think of someone who may not recognise that a friend is feeling sad or that a co-worker is angry; psychologists refer to this as an absence of emotional intelligence, and some experts suggest that it may be more important than I.Q. when determining success in life and work. 

Trainers

Who can join our events?

Our events are open to everyone and relevant to all levels of staff, from new joiners right through to senior executives. This creates a vibrant mix which promotes innovation, sharing of best practice and drives the modernisation of public services.

Attendance is included in our membership and partnership packages. A fee may apply for non-members. Please see individual event registration details for more information.

Contact us to discuss your options.

Public sector – contact Poppy Whelan.

Private sector – contact Aimie Francis.