Introduction to Emotional Intelligence

Overview

Helping you understand emotional intelligence, why it is important and what we can do to enhance it.

You may know people who are intellectually gifted, who know their specialist subject inside out, yet struggle with their working relationships and make poor team players.  

The ability to express and control emotions is essential for our health, well-being, and performance. Equally important is the ability to notice, understand, interpret, and respond to the emotions of others. Think of someone who may not recognise that a friend is feeling sad or that a co-worker is angry; psychologists refer to this as an absence of emotional intelligence, and some experts suggest that it may be more important than I.Q. when determining success in life and work. 

The aim of this course is to share some ideas to help us understand what the components of emotional intelligence are and what we can do to enhance it. We will look at the most recent research along with practical tips that we can all use to make us healthier, happier, and more effective at what we do.

Duration: One half day
Sectors: Public and private
Career level: All career levels
Points worth: 1 point*

*Our courses are all worth a certain amount of points. Your membership package comes with an allocation of points to use throughout the year to suit the needs of your organisation.

Course structure

The aim of this course is to share some ideas to help us understand what the components of emotional intelligence are and what we can do to enhance it. We will look at the most recent research along with practical tips that we can all use to make us healthier, happier, and more effective at what we do.  

Benefits

For the individual

• Learn how to manage your emotions more effectively
• Appreciate your emotional strengths
• Resolve conflicts
• Gain more energy
• Respond more empathetically

For the organisation

• A more emotionally healthy workforce
• Improved communication at all levels
• Greater collaboration
• More innovation
• Higher morale and sense of well-being