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How to be an effective coach

This event has now ended.

Date & time

  1. 25 May 2021 09:30 - 12:30
  2. 15 June 2021 09:30 - 12:30



According to the latest 2020 report from the ICF (International Coaching Federation) there has been a sharp rise in the numbers of managers using coaching skills to develop and grow the talent in their teams. This is particularly important given the current climate when most teams now need to be managed remotely. The ‘push’ style of leadership is often proving ineffective. A leader who knows how to adopt a ‘pull’ approach will get far better results. This is where coaching staff and teams will facilitate better outcomes.

Coaching is a cost effective personal development tool that can reap benefits for participants and their organisation, providing the coach obtains the necessary skills. It is important the organisation supports and understands the wider benefits of improved productivity, performance and motivation that can be realised through the adoption of effective coaching techniques.

This programme is designed to improve the understanding of the coaching process and develop the coaching skills needed to work successfully with others


  1. 09:30 Overview of day 1

    The topics we will cover are:

    • Definition of coaching
    • Benefits of coaching/mentoring
    • Differences between coaching, mentoring, training & counselling
    • Barriers to coaching
    • Key coaching skills
    • Preparing to coach
    • ‘Push’ and ‘pull’ approaches
    • Practise and feedback

Who can join our events?

Our events are open to everyone and relevant to all levels of staff, from new joiners right through to senior executives. This creates a vibrant mix which promotes innovation, sharing of best practice and drives the modernisation of public services.

Attendance is included in our membership and partnership packages. A fee may apply for non-members. Please see individual event registration details for more information.

We are happy to answer all of your questions.
Please get in touch with Lauren Sheppard