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Change Agent training programme 2022

This event has now ended.

Date & time

  1. 27 June 2022 09:00 - 16:30
  2. 28 June 2022 09:00 - 16:30
  3. 29 June 2022 09:00 - 16:30
  4. 30 June 2022 09:00 - 16:30
  5. 1 July 2022 09:00 - 16:30



The Change Agent programme is a collaboration between Microsoft, Socitm and every public sector body we work with.

Our aim is to train at least one person in every public sector service to be a catalyst for change, connecting them with others in similar roles to innovative create communities of practice.

The Change Agents programme is designed to work alongside existing change efforts, with some authorities planning to use this as their main catalyst for change.

The programme provides a foundation, even intermediate understanding, of a range of tools that authorities are deploying or already benefiting from, such as SharePoint, Teams and the Power Platform – including Power BI.

As a Change Agent you will:

  • Learn skills that to make your service more efficient and sustainable
  • Develop technical abilities to help yourself and your service
  • Learn how to get the most from your data assets
  • Gain an understanding of the opportunities to automate processes
  • Become more aware of the technology available to you and your colleagues to save time, remain compliant and support colleagues & residents
  • Join a community of Change Agents in similar roles from across the UK
  • Gain skills that will support you throughout your career


Recording of Teams: These will be used for reference only and not used for promotional purposes


  1. 09:00 Overview of day 1 - Skills to change

    Learn a range of skills from expert tutors at Socitm on how to understand, introduce, manage and lead change.

    The topics we will cover are:

    • The Change Agent programme
    • Learning styles
    • Growth mindset
    • Leadership
    • The human side of change
    • Change management
    • Design thinking


Who can join our events?

Our events are open to everyone and relevant to all levels of staff, from new joiners right through to senior executives. This creates a vibrant mix which promotes innovation, sharing of best practice and drives the modernisation of public services.

Attendance is included in our membership and partnership packages. A fee may apply for non-members. Please see individual event registration details for more information.

Contact us to discuss your options.

Public sector – contact Poppy Whelan.

Private sector – contact Aimie Francis.