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If you’d like to provide a case study for inclusion in AI@Socitm, we’d love to hear from you! Find out more by visiting our write for us page.
Data charter and AI technologies – Camden Council
Challenges The council encountered challenges in collecting and using residents’ personal data, including equality data, for the planning and … Read more
Magic Notes for adult social care – Swindon Borough Council
Challenges Increasing demand on council services means capacity of frontline staff is tighter than ever. For Swindon Borough Council, … Read more
Social care and Microsoft 365 Copilot – Barnsley Metropolitan Council
Challenges Main challenges were: Approach Demonstrations of copilot played a crucial role, not only showcasing technology’s capabilities but also … Read more
Translation costs cut by the use of Amazon Translate – Swindon Borough Council
Challenges In the development and deployment of the translation tool, several significant challenges were encountered: Approach The emerging technology … Read more
Easy Read AI solution – Swindon Borough Council
Challenges In the development and deployment of Simply Readable, several significant challenges were encountered: Approach A local volunteer focus … Read more
AI-driven citizen contact system – Hillingdon Council
Challenges Hillingdon Council provides services to around 310,000 residents and despite efforts to enhance the functionality of its online … Read more
East Riding Council successfully develops generative AI usage policy using Socitm template
Background The journey began when the council received an update from Socitm, introducing the guidance, developed in partnership with … Read more
