Background Following recent local elections on the Isle of Wight, the council welcomed a fresh intake of councillors. Many … Read more
Overview In early 2025, Norfolk County Council needed to deliver emergency financial support quickly to residents experiencing sudden financial … Read more
Q. What led you to ask Socitm to review your digital and ICT strategy? In 2023, Folkestone and Hythe … Read more
Challenges The council encountered challenges in collecting and using residents’ personal data, including equality data, for the planning and … Read more
Challenges Increasing demand on council services means capacity of frontline staff is tighter than ever. For Swindon Borough Council, … Read more
Challenges Main challenges were: Approach Demonstrations of copilot played a crucial role, not only showcasing technology’s capabilities but also … Read more
Challenges In the development and deployment of the translation tool, several significant challenges were encountered: Approach The emerging technology … Read more
Challenges In the development and deployment of Simply Readable, several significant challenges were encountered: Approach A local volunteer focus … Read more
Challenges Hillingdon Council provides services to around 310,000 residents and despite efforts to enhance the functionality of its online … Read more
Background The journey began when the council received an update from Socitm, introducing the guidance, developed in partnership with … Read more
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As councils face increasing demand and continued financial pressure, many are asking the same question: How do we continue … Read more
Background Following recent local elections on the Isle of Wight, the council welcomed a fresh intake of councillors. Many … Read more
