10 key questions for public sector leaders – Infographic
As digital transformation continues to reshape our world, it is imperative for public sector leaders to remain proactive in … Read more
Transforming the resident experience at West Lindsey District Council
As digital transformation continues to reshape our world, it is imperative for public sector leaders to remain proactive in … Read more
Challenges The council encountered challenges in collecting and using residents’ personal data, including equality data, for the planning and … Read more
Challenges Digital exclusion: An independent review in 2020 found that 19% of adults in Brent did not have access … Read more
Challenges Approach Discussions about climate change at the Barnet’s Citizen Assembly, led to five themes to help drive Barnet’s … Read more
Challenges Approach Engaging over 150 residents in a multi-stage process involving film making, interviews, photographs and questionnaires. Key themes … Read more
Challenges Approach Once standard patterns were established after a two-week period, the system was able to generate notifications if … Read more
Challenges Increasing demand on council services means capacity of frontline staff is tighter than ever. For Swindon Borough Council, … Read more
Challenges Main challenges were: Approach Demonstrations of copilot played a crucial role, not only showcasing technology’s capabilities but also … Read more