Plenty to talk about in the next Socitm in Scotland meeting on Friday 29 August. Come along and meet everyone in Glasgow...

AI in action: 3 examples of AI solving real council challenges

Authors and contributors: Touseef Zafar, Mark Harris, Shanna Chandiwana
AI in action: 3 examples of AI solving real council challenges - 26th February 2025

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What is AI, to you? A tool to grasp answers from a sea of data? A way to create content or improve text? Alexa or Siri?

All valid, yet there is much much more to AI.

In this short webinar, HSO experts will take you through 3 real use case examples of real AI solving real challenges for citizens and councils.

They’re real because HSO AI experts are busy delivering them now. We’ll talk through each use case and then show it in action.

To highlight AI’s potential, we welcome Basildon Council’s, Shanna Chandiwana, who will detail their resident-first AI approach to addressing many pressing and resource constraining challenges.

You’ll leave this session with ideas for your own council, and how it can help you solve your own challenges.