How do smart spaces and IoT drive smarter services? Insights from and for public sector IT leaders

Digital by choice

Bridging the digital divide

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Part 1 contains an explanation of the purpose of the series, and looks at ‘why digital participation matters’.

Part 2 covers ‘user-pull – embracing users’ needs’ and government responses.

Part 3 considers ICT learning support and the key role for local government, and draws out number of policy implications and recommendations.