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Socitm Advisory appoints new Director of Service Excellence

Socitm Advisory is delighted to announce a new appointment to its Executive Board.

Rachel Barker has now been appointed as Director of Service Excellence, having previously been the consultancy’s Head of Back Office Transformation.

Rachel takes the reins of this newly created role in Socitm Advisory with responsibility for ensuring they are supporting their customers in the best way, bringing innovation and expertise to enable them to deliver exceptional outcomes for citizens, communities and the environment. She brings with her extensive experience in leading major transformation programmes and teams across multiple sectors, including local and central government, utilities, transport and financial services. 

During her two years with Socitm Advisory, Rachel has been a driving force in developing their change consulting and back office transformation capabilities, ensuring they provide genuinely impactful services to organisations navigating transformation, including cultural change, service redesign, leadership development and complex ERP Programmes. In her new role, she will focus on further expanding Socitm Advisory’s service offering and continuously improving how it interacts with customers and partners.

“I am delighted to join the executive team and to be part of moving Socitm Advisory forward so we can be even better at delivering measurable benefits to the organisations we work with and the communities they serve. This is a brilliant organisation of talented people dedicated to public service, so it an absolute privilege to be appointed into this role.”

Rachel Barker

“It’s fantastic to be able to announce Rachel’s appointment to our Executive Board. We are in an exciting growth phase, with more and more customers partnering with us to support them in achieving their long term strategic goals. Rachel’s appointment enables us to give an even deeper focus to how we successfully deliver the most complex and challenging programmes and projects for our customers, and demonstrate our expertise and core values through all of our work”.

Tony Summers, Chief Executive for Socitm Advisory

About Socitm Advisory
Socitm Advisory drives innovation and improves public services through effective technology by driving independent and expert consultancy advice.

They have a proven track record of delivery transformation programmes that improve public services for the benefit of not only the organisations, but also the communities that they serve.

For more details contact Bobbie Gordon.