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Leadership Academy training

Change Agent Manager


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The Change Agent programme is a collaboration between Microsoft, Socitm and every public sector body we work with.

Our aim is to train at least one person in every public sector service to be a catalyst for change, connecting them with others in similar roles to innovative create communities of practice.

The Change Agent programme is designed to work alongside existing change efforts, with some authorities planning to use this as their main catalyst for change.

The manager course has been designed to provide an overview of the key skills needed to be an effective change agent, with a strong emphasis on the ability to lead change:

  • Managers learn key skills such as learning styles and the importance of a growth mindset, with details of how they can continue their learning.
  • The technology day focusses on tech that will truly transform their service, equipping managers with the knowledge they need to drive their service towards true transformation.
  • Managers are introduced to their communities of practice, where they, along with their staff, can collaborate at scale with services across the UK.
Change Agent Manager event




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  1. Agenda Session 1
      Day 1
    1. 9:00 am |
      Overview of day 1 - Skills to change

      Learn a range of skills from expert tutors at Socitm on how to understand, introduce, manage and lead change.

      The topics we will cover are:

      • The Change Agent Programme
      • Learning Styles
      • Growth Mindset
      • Leadership
      • The human side of change
      • Change management
      • Design Thinking
  2. Agenda Session 2
      Day 2
    1. 9:00 am |
      Overview of day 2 - Productivity Tools & Tech

      Choose from a range of instructor led courses on topics that will help you and your colleagues get the most from the technology you have.

      The topics we will cover are:

      • Introduction to Agile
      • Opportunities to change with Tech, demonstrating Automation and transformation technology from Microsoft
      • Examples of change with tech
      • Introduction to further training opportunities
      • Introduction to Communities of Practice

Who can join our events?

Our events are open to everyone and relevant to all levels of staff, from new joiners right through to senior executives. This creates a vibrant mix which promotes innovation, sharing of best practice and drives the modernisation of public services.

Our events are included in our membership and partnership packages. A fee may apply for non-members. Please see event details for more information.

Public sector Private sector

Socitm community

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Partners: N/A

Members: FREE to join

Everyone else

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Contact us to discuss your options.

Public sector – Free for all local government colleagues with a Microsoft Enterprise Agreement

Private sector – N/A