Overview
Join Hampshire County Council, AWS and PA Consulting in this virtual fireside chat to learn about innovative use of AI and automation in support of vulnerable individuals. You will hear about the Wellbeing Automated Service, which Hampshire Council co-developed with PA Consulting in response to covid pandemic and the need to support Hampshire’s shielded residents, and how this solution has now evolved to help the Council deliver Social Care services successfully in required timeframes.
We will cover:
- The need to contact vulnerable individuals during covid and how the solution was built.
- How Hampshire Council is using AI and automation today and the benefits those technologies have brought.
- How other councils can adopt similar technologies for a variety of use cases, while addressing residents’ needs and realising cost savings.
Robert Turnbull
Managing Consultant, PA Consulting Group
Stuart Outterside
Head of Service, Adult Social Care, Hampshire County Council
Sunil Menon
Customer Experience Engagement Manager, AWS
Polina Shloido-Sadler
Local Government Account Manager, AWS
