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Supporting vulnerable residents with technology. Hampshire County Council’s automated callout system for wellbeing and care reviews.

WebinarVirtual (Teams)

This event has now ended.

Date & time

  1. 31 May 2023 13:00 - 14:00


  1. Virtual (Teams)


Join Hampshire County Council, AWS and PA Consulting in this virtual fireside chat to learn about innovative use of AI and automation in support of vulnerable individuals. You will hear about the Wellbeing Automated Service, which Hampshire Council co-developed with PA Consulting in response to covid pandemic and the need to support Hampshire’s shielded residents, and how this solution has now evolved to help the Council deliver Social Care services successfully in required timeframes.

We will cover:

  • The need to contact vulnerable individuals during covid and how the solution was built.
  • How Hampshire Council is using AI and automation today and the benefits those technologies have brought.
  • How other councils can adopt similar technologies for a variety of use cases, while addressing residents’ needs and realising cost savings.


Who can join our events?

Our events are open to everyone and relevant to all levels of staff, from new joiners right through to senior executives. This creates a vibrant mix which promotes innovation, sharing of best practice and drives the modernisation of public services.

Attendance is included in our membership and partnership packages. A fee may apply for non-members. Please see individual event registration details for more information.

Contact us to discuss your options.

Public sector – contact Poppy Whelan. Private sector – contact Aimie Francis.