The UK public sector is navigating a challenging macroeconomic environment marked by increasing expectations for service, tight budgets, and the critical need for secure and efficient IT operations.
This webinar, tailored for IT leaders, explores how a modern approach to IT service delivery can help local government organisations to overcome these demands and continue to drive innovation.
Learn how others in local government have:
- Transformed from reactive firefighting to proactive problem prevention
- Aligned with ITIL4 frameworks to optimise incident, problem, and change management processes
- Enabled fast and reliable IT support for internal and external users
- Optimised resource allocation and reduced overheads without compromising service quality
- Improved visibility & compliance with industry standards to mitigate security risks
Reserve your spot today and gain practical insights to optimise operational performance, exceed internal customer expectations, and accelerate your digital transformation journey!
Sam O Neill
Lead Account Executive, Freshworks
Lily Price
Business Development for the Public Sector, Freshworks
Jay Bridgen
Manager - Solution Engineering UK/I, Freshworks
