Mastering local government IT service delivery challenges with ITIL4 processes

The UK public sector is navigating a challenging macroeconomic environment marked by increasing expectations for service, tight budgets, and the critical need for secure and efficient IT operations.

This webinar, tailored for IT leaders, explores how a modern approach to IT service delivery can help local government organisations to overcome these demands and continue to drive innovation.

Learn how others in local government have:

• Transformed from reactive firefighting to proactive problem prevention
• Aligned with ITIL4 frameworks to optimise incident, problem, and change management processes
• Enabled fast and reliable IT support for internal and external users
• Optimised resource allocation and reduced overheads without compromising service quality
• Improved visibility & compliance with industry standards to mitigate security risks

Reserve your spot today and gain practical insights to optimise operational performance, exceed internal customer expectations, and accelerate your digital transformation journey!