Transform council services without the transformation headache

Date & time

  1. 27 February 2026 13:00 - 14:00

Location

  1. Virtual (Teams)

Every FOI request, service inquiry, and complaint represents a real person who needs help – and a staff member working hard to deliver it. But outdated systems create friction for both.

HSO’s Gov360 platform changes that.

Built on Microsoft Dynamics 365 and co-created with councils like South Gloucestershire and Newham, Gov360 puts residents and your team at the centre.

One integrated platform manages everything from FOI requests to waste management, member inquiries to data breaches – with modules you can deploy individually or together. Creating that one version of the truth record for a citizen.

What you’ll see in this 45-minute session:

  • Live platform demos: Watch Gov360 handle FOI requests, member inquiries, and citizen complaints in real-time
  • Module walkthroughs: See how waste management, data breach workflows, and feedback systems work in practice
  • The modular approach in action: Discover how to start with your biggest pain point and scale from there
  • Licensing savings breakdown: We’ll talk you through our process of identifying savings of up to 78.85% on Microsoft licenses

Book your place now and discover how to give your team better tools and your residents better service, without the pain of starting from scratch.

>> Register now to see the platform in action.

Speakers

Our webinar host

Who can join our events?

Our events are open to everyone and relevant to all levels of staff, from new joiners right through to senior executives. This creates a vibrant mix which promotes innovation, sharing of best practice and drives the modernisation of public services.

Attendance is included in our membership and partnership packages. A fee may apply for non-members. Please see individual event registration details for more information.

Contact us to discuss your options

Public sector – contact Poppy Brummell. Private sector – contact Aimie Francis.