Plenty to talk about in the next Socitm in Scotland meeting on Friday 29 August. Come along and meet everyone in Glasgow...

AI Agents in action: Live Demo of three council solutions that work

Date & time

  1. 10 September 2025 13:00 - 14:00

Location

  1. Teams

Your staff spend hours searching through policy documents. Citizens wait days for simple answers. Teams handle the same basic queries repeatedly while complex cases pile up. Sound familiar?

Join us as we demonstrate three proven AI solutions that address these universal challenges: an autonomous customer service agent that handles routine inquiries 24/7, an internal policy discovery assistant that empowers staff with instant access to accurate information, and a citizen services agent that pre-qualifies requests and ensures complete submissions from the start. And the good news is, they cost less than you might think.

Speakers

  • John Hebditch Public Sector Specialist, HSO
  • Darren Jumnoodoo Head of Enterprise Architecture, HSO

Our webinar host

Who can join this webinar?

Everyone

Webinars hosted by our partners are open to all – public and private sector. We encourage you to join, listen and learn.

Got a question, a thought, or an idea? Don’t hesitate to let us know.