Submit your nomination for the 2024 Socitm Awards

South West


This event has now ended.

Date & time

  1. 10 March 2023 10:00 - 13:00

Primary partners: Netcall (opens in new tab)


Theme – Modernising Service Delivery 

Location – Exeter Science Park, 6 Babbage Way, Clyst Honiton, Exeter EX5 2FN

Room – Burgh and Lundy

Our meeting will be face-to-face (with refreshments provided) and will be focused on Socitm’s policy themes. Within these themed meetings your regional committee is free to create an agenda that works best for you and your regional colleagues. If there’s something you would like to discuss or investigate with like-minded peers just let us know on and we will co-ordinate that with and for you.



  1. 10:00 Chair's Welcome

    Craig Wilkins, Socitm South West Chair

  2. 10:05 Socitm Update

    Aimie Francis, Head of Partnership and Sales, Socitm | Alex Fillingham, Client Services Director, Socitm Advisory

  3. 10:25 Partner Elevator Pitch

    IP Performance | Fignum | Insight

  4. 10:40 Data through to hearts and minds: connectivity for collaboration

    John Bryant, Head of Strategy and Development | Adult Social  Care and Partnerships, Social Care Lead, Devon Training Hub, Torbay

  5. 11:00 Putting the power of digital transformation back into the hands of local authorities

    Paul Hewitt, Account Director, Netcall | Andrew Walker, Account Director, Netcall

  6. 11:20 Networking Break


  7. 11:40 Improving ITSM Service Design & Delivery in a Changing Environment

    Shantel Ewing, Senior Project Manager, Somerset County Council

  8. 12:00 Socitm South West Open Discussion: Data & Information Governance

    Facilitated by Nicola Dillon, Socitm South West Regional Committee Member 

  9. 12:25 Chair's Closing Remarks

    Craig Wilkins, Socitm South West Chair

  10. 12:30 Networking Lunch



Who can join our events?

Our events are open to everyone and relevant to all levels of staff, from new joiners right through to senior executives. This creates a vibrant mix which promotes innovation, sharing of best practice and drives the modernisation of public services.

Attendance is included in our membership and partnership packages. A fee may apply for non-members. Please see individual event registration details for more information.

Contact us to discuss your options.

Public sector – contact Poppy Whelan.

Private sector – contact Aimie Francis.